Restruturação produtiva, programas da qualidade e certificações ISO 9000 e ISO 14000 em empresas brasileiras: pesquisa no setor químico/petroquímico

JOTS v39n1 - A Review of the Impact of ISO 9000 and ISO 14000 Certifications

This paper presents some of the most important findings of studies of the impact of ISO 9000 and ISO 14000 certifications on organizations, based on a literature review. The article discusses potential synergistic advantages that can be derived from an integrated qualityenvironment system and qualitative benefits using ISO 9000 and 14000 certifications. This article also discusses some of the l...

A Spatiotemporal Analysis of the Global Diffusion of ISO 9000 and ISO 14000 Certification

W study the global diffusion of ISO 9000 and ISO 14000 certification using a network diffusion framework. We start by investigating the presence and nature of contagion effects by defining alternative cross-country networks and testing their relative strength. Second, we study how the rate of diffusion differs between the two standards and between earlyand later-adopting countries. Third, we id...

Resultados Obtidos com a Terceirização da TI em Empresas Brasileiras

Comparative Analysis on an International Survey of ISO 9000 and ISO 14000 Certification

The fast evolution of these two management systems standards (ISO 9000 and ISO 14000) worldwide, from virtually unknown entities in the early 1990s’ to well-established and often required management practices, represents but another facet of the increasingly global marketplace many firms operate in. Over 400,000 firms in over 150 countries have adopted ISO 9000 since it was introduced in 1986. ...

Organizações e Iniciativas Nacionais e Internacionais em Prol da Qualidade no Software

A manterem-se as tendências actuais, a maioria da população activa estará, num futuro breve, envolvida directa ou indirectamente nos processos de desenvolvimento e manutenção de software 1 . Contudo o panorama actual desta área é caracterizado por custos e prazos incorrectamente estimados, má qualidade dos produtos finais e por uma taxa de crescimento global da produtividade que é inferior à da...